Scratch and dent appliances mean appliances that are new, and out of the box. Sometimes these appliances will have minor cosmetic damage to the exterior of the item. These imperfections only affect the aesthetics of the products, not their function. Cosmetic damage, improper measurements and customers changing their minds are some of the reasons appliances may be returned. That is one way we can bring them to you at a fraction of the prices you see in the retail stores.

In most cases, these appliances were never used. While the original factory carton has been removed, these units are protected with corner boards and are wrapped in protective film.

Customers often return a purchase due to remorse, wrong color pick or size misfit. The bottom line is these items are fully functional and should enjoy a second life! Again, this is where the savings happens for you.

The condition of customer return/scratch and dent appliances varies. If there is cosmetic damage, it will be reflected in the price. We ALWAYS make sure you are aware of and satisfied with any and all cosmetic damage.